Cloud Contact Center
X Series, One Cloud Solution for Contact Center and More
X Series Cloud Contact Center offers plans to address your diverse needs in the most cost-efficient manner.
X5
Voice contact center with predictive dialer
X5 includes X4 capabilities plus:
- Voice contact center channel
- IVR with drag and drop design tool
- Predictive dialer
X6
Voice contact center with advanced reporting
X6 includes X4 capabilities plus:
- Real time and historical contact center reports
- Graphical customer journey analytics
- Customizable wallboards/dashboards
X7
Multi-channel contact center with advanced reporting
X7 includes X6 capabilities plus:
- Email, webchat and social channels
- Co-browse
X8
Multi-channel contact center with advanced analytics and predictive dialer
X8 includes X7 capabilities plus:
- Quality management
- Speech analytics
- Predictive dialer
What our customers are saying
“Our 8x8 solution can handle any kind of customer contact: phone, online, chat, voicemail, email. Customers get to choose how they want to communicate, and we’re able to give each of them the excellent service they deserve.”
– Uf Tukel, Co-President and Founder of WMPH Vacations
For more information call 1-866-879-8647
Call 1-866-879-8647 or fill out the form below and an 8x8 Specialist will be in touch.
Contact Sales